Cloud computing in Africa, for Africa.

Log a support Call

Email us with your issue. Send a mail to This email address is being protected from spambots. You need JavaScript enabled to view it. to log a call with our help desk. Do you have any faults or support queries Pleas provide us with the required information and log a call.

Support desk contact details

Send your email to:

This email address is being protected from spambots. You need JavaScript enabled to view it.

Things to Consider

  1. Use a concise description of the fault you are experiencing as the mail subject.
  2. In the email, give as much details as possible. Provide details like:
  • Your Tenant/Project Name
  • Provide details of what you want to achieve (attach a volume to instance, etc.).
  • Steps taken to achieve your goal.
  • The result of your steps. Include things like screen shots, console output, etc.
  • If you have started with troubleshooting, describe the steps in detail with results.